Legal
The fine print
Last updated: 2026-09-24
The documents
- Terms of Service: Previews, passes, orders, the licence to your portrait, and what you may upload.
- Privacy Policy: Your photograph, who processes it, and how long each file is kept.
- Return and Refund Policy: Made-to-order pieces, a damaged arrival, and digital files.
- Cookie Policy: Every cookie by name, and which ones wait for your consent.
- Your Privacy Choices: Do not sell or share, and Global Privacy Control.
What changed, and when
- : All policies now name PaintedApp, LLC and its postal address. Terms: the damage window now matches the refund page (30 days), the upload rules name public figures and trademarks, and account deletion is spelled out. Privacy: the printers, the likeness check and Google sign-in are named, and retention is stated as the site actually runs it. Cookies: the Google sign-in cookie is listed.
- : Return and refund policy published; the other policies revised.
- : Terms, privacy and cookie policies first published.
Contact
PaintedApp, LLC, 1327 SE Tacoma St #394, Portland, OR 97202. support@painted.app.